Privacy Policy
By Satoyama Coaching
We are very delighted that you have shown interest.
Here at Satoyama Coaching, your trust means the world to us.
Data protection is a responsibillity we take very serious and is therefore of high priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our service, while making sure you stay informed about your privacy rights and how the law protects you.
Our goal is to create a safe and transparent experience for you.
By using our services, you agree to this Privacy Policy.
We use your personal data, such as your name, address, e-mail address, or telephone number to provide and improve the service of Satoyama Coaching, always in line with the General Data Protection Regulation (GDPR).
Definitions
Your Account: A secure profile for accessing our services.
Who We Are: Satoyama Coaching, located at Papaverweg 34, 1032 KJ Amsterdam, Netherlands.
GDPR: The European data privacy law that guides how we handle your information. Under this law, Satoyama Coaching is the Data Controller.
Personal Data: Any information that identifies you—like your name, email, or address.
Cookies: Little files on your device that make our website work better for you.
What Information We Collect
- Personal Information You Share with Us
When you use our services, we may ask for: Your name, Date of birth, Gender, Family situation, Occupation, Email, Phone number and address. - Special and/or sensitive personal data we process:
Satoyama Coaching processes the following special and/or sensitive personal data from you: Anthropometric data (weight, height, fat percentage), medication use, dietary supplement use, currentmedical data, medical history, birth weight, diet, daily routine. - Other information: Customer data and invoice. Anything you choose to share, such as preferences and inquiries.
- Information We Gather Automatically
When you visit our site, we collect:
Browsing data: Your IP address, browser type, and time spent on pages.
Device details: Information about your computer, phone, or tablet.
Why We Need Your Information
Satoyama Coaching processes your personal data for the following purposes:
- Personal data are processed to be able to contact you or to provide tailored advice.
- Special and/or sensitive personal data are processed to be able to give you customized advice.
- Other data will be kept for administrative purposes.
- If you have given your express permission, your name and email address will be used to send a newsletter.
How long we keep personal data
Satoyama Coaching will not keep your personal data longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:
- Personal data combined with medical data: 15 years
- Personal data combined with an order for a product or service: 8 years
- Personal data for sending a newsletter: Until the moment of
unsubscribe
How We Share Your Information
We value your privacy, so we only share your data when necessary.
Satoyama Coaching does not sell your information to third parties and will only share it with trusted partners for payment processing, analytics, to execute our agreement with you or, if required by law, to comply with a legal obligation.
With companies that process your data on our behalf, we conclude a security agreement to ensure the same level of security and confidentiality of your data. Satoyama Coaching remains responsible for this processing.
An exception will only be made with the written consent of the client.
Satoyama Coaching does not use automatic decision-making or profiling.
Cookies and Tracking Tools
Satoyama Coaching uses only technical and functional cookies.
And analytical cookies that do not invade your privacy.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.
The cookies we use are necessary for the technical operation of the website and for your ease of use.
They ensure that the website works properly and remembers, for example, your preferences.
They also allow us to optimize our website.
You can opt out of cookies by setting your Internet browser so that it no longer stores cookies.
In addition, you can also remove all information previously stored via your browser settings.
View, correct or delete data
Your Rights Matter. If you’re based in the EU, you have rights under GDPR:
You have the right to view, correct or delete your personal data.
In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Satoyama Coaching and you have the right to data portability.
This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you.
- You can submit a request to inspect, correct, delete or transfer your personal data via email to: contact@satoyamacoaching.com
- To make sure that the request is made by you, we ask you to send us a copy of your proof of identity with the request.
In this copy, conceal your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), document number and Citizen Service Number (BSN).
This is to protect your privacy.
We will respond to your request as soon as possible, but within four weeks.
Your Privacy, Our Promise
We take your security seriously and use the latest tools to protect your information. While no system is perfect, we strive to ensure your data is safe with us. We only keep your information as long as necessary to meet our commitments to you or comply with the law.
Satoyama Coaching takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
If you feel that your data is not properly protected or there are indications of abuse, please contact us at contact@satoyamacoaching.com
Digital data is stored on the computer and protected and encrypted with username and password.
Data sent via the website https://www.satoyamacoaching.com are
protected with SSL (https) and are sent encrypted and are only
decrypted for the sender and receiver only.
Digital backups are made which are also encrypted and stored
stored and protected with a password.
For Families
Our website and/or service does not intend to collect information about website visitors who are under the age of 13, unless they have parental or guardian consent.
However, we cannot verify whether a visitor is older than 13. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent.
If you believe that we have collected personal information about a minor without such consent, please contact us at contact@satoyamacoaching and we will delete this information.
Get in Touch
For any questions or concerns about how we handle your privacy, email us: contact@satoyamacoaching.com
Complaints
Satoyama Coaching would also like to inform you that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data.
This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Thank you for trusting Satoyama Coaching.
We’re committed to making your journey with us safe, transparent, and fulfilling.
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